When users shoot themselves in the foot
The setup
I no longer work with end users very often, but this came across my desk (errr... I got a message on the SNDevs Slack). There was a person in the NextGen program who was working on a project. They had created a custom table and could not get to a next step because half of the fields on the form weren't showing up.
The instructor had checked the usual suspects... The fields were part of the form view, there weren't any UI policies, Data Policies, or Client Scripts hiding them. All the ACLs were passed so that wasn't the issue either.
And... this issue was only happening to a single user account. When the instructor logged in as a different user, they could see the fields just fine.
Any guesses what the problem was?